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Technical Support for STORIS

NJ-Based Professional Support Team

STORIS provides our partners with highly-trained professionals who are available to offer expert technical support and continued training. We take exceptional pride in the expertise and talent of our technical support staff that delivers in-depth knowledge and unparalleled tenure in the industry.

Technical Support
  • STORIS' technical support team represents full-time, U.S. based employees.
  • Their average tenure is +10 years – significantly higher than the national average.
  • Their expertise results in swift resolution of support issues.
  • Our technicians are available to assist clients with any questions or concerns.

Access Support Here

Are you a client looking for STORIS Support? Visit the STORIS Client Portal at any time to submit a support case or call our toll-free helpline (800) 355-0301 to speak with our technical support experts. Emails automatically notify the individual who entered the case with a summary of the inquiry and updated status notifications. Clients are given the ability to view technician updates and add information to case notes, allowing them to stay informed about the status of their case.

In-House Support

Our support team is located at STORIS’ NJ headquarters, eliminating the need for outsourcing. You can trust that an experienced member of our team will be available to assist you in a timely fashion. Our Client Services group boasts an average employee tenure of over 10 years due to our positive work environment. When a STORIS partner reaches out to our support team, they reach an experienced and knowledgable staff member – not a part-time call center worker. This results in faster, successful case resolution.

Advanced Training

Additionally, STORIS offers IT training for those who want to become more advanced in their knowledge of the software to support their teams. Those seeking training will be guided by our Client Services team to expand your knowledge and comfort with the STORIS product suite. Learn more about training.

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Learn More About STORIS Support

When you need technical support, you want a company that provides services you can rely on. Here at STORIS, we celebrate an average tenure of 10 years for our experienced support team, which translates into benefits for our client base including:

High satisfaction in case resolution
Fast response times
Strategic resolutions to your questions
Low case re-open rates
Learn More

When you choose , you get more than a revolutionary retail software solution. You get the know-how of our team of retail experts, superior service and opportunities for growth.
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