Technical Support for STORIS
- STORIS' technical support team represents full-time, U.S. based employees.
- Their average tenure is +10 years – significantly higher than the national average.
- Their expertise results in swift resolution of support issues.
- Our technicians are available to assist clients with any questions or concerns.
Are you a client looking for STORIS Support? Visit the STORIS Client Portal at any time to submit a support case or call our toll-free helpline (800) 355-0301 to speak with our technical support experts. Emails automatically notify the individual who entered the case with a summary of the inquiry and updated status notifications. Clients are given the ability to view technician updates and add information to case notes, allowing them to stay informed about the status of their case.
Our support team is located at STORIS’ NJ headquarters, eliminating the need for outsourcing. You can trust that an experienced member of our team will be available to assist you in a timely fashion. Our Client Services group boasts an average employee tenure of over 10 years due to our positive work environment. When a STORIS partner reaches out to our support team, they reach an experienced and knowledgable staff member – not a part-time call center worker. This results in faster, successful case resolution.
Additionally, STORIS offers IT training for those who want to become more advanced in their knowledge of the software to support their teams. Those seeking training will be guided by our Client Services team to expand your knowledge and comfort with the STORIS product suite. Learn more about training.