Meeting Home Furnishings Retailers’ Specialized Requirements
For many retailers operating in traditional environments, this dynamic market brings uncertainty about how to prepare to capitalize on changing consumer purchasing behavior. Deploying an industry-agnostic software is likely to go over your allotted timeline and budget due to costly customizations. Homegrown or antiquated systems typically cannot evolve as rapidly as Furniture ERP Software requirements do.
STORIS’ developers design a Unified Commerce Solution to help home furnishings retailers capture today’s shoppers and maximize their revenue potential. We understand the requirements of retailers in this highly specialized market and have spent 30 years developing solutions tailored to their needs.
Unified Commerce is the Future, but What Exactly is Unified Commerce?
“Unified Commerce puts the customer experience first, breaks down the walls between internal channel silos, and leverages a single commerce platform. A single, centralized, real-time platform for all customer engagement points is fundamental to Unified Commerce.”
-Boston Retail Partners
Every interaction customers have with your brand must be seamlessly integrated, from their personal devices to the technology in your showrooms. This interaction must provide a pleasant experience and convey your brand message.
Technology is the Foundation of Unified Commerce
One of the questions you may be asking yourself is, “what is the difference between Unified Commerce and Omnichannel retailing?” Historically speaking, as different channels of retailing became widely utilized, many retailers began to build out their strategies for these channels using disparate technologies. The omnichannel approach commonly sees a separation between a retailer’s in-store and online presence. Today, in order to maximize efficiency and increase information transparency, Unified Commerce calls for one “unified” furniture ERP software solution.
And it is All About the Consumer
Unified Commerce is designed to best serve today’s consumer, who is shopping their favorite brands across multiple touchpoints. Unified Commerce is about creating a seamless experience, so that no matter where and when they shop your brand, the customer can always pick up where they left off without missing a beat.
In home furnishings specifically, it’s estimated that around 90% of purchasing journeys begin with an online search, yet the vast majority of purchases are still happening at the store. Savvy customers are doing their research before choosing 1-2 destinations to visit in person. That means your online information needs to be compelling and consistent with your in-store experience to win the customer’s business.
Cloud-Based Furniture ERP Solution
STORIS’ cloud solution combines the benefits of a cashflow friendly subscription model with the security and simplicity of a fully hosted solution. Through the STORIS Cloud, your data is hosted in a world-class, Tier 1 data center without needing to purchase expensive hardware. Leave the IT infrastructure in STORIS’ hands and enjoy all the software features you need to focus on your retail operations. On-premise server deployment is also available.
STORIS is the standard when it comes to Furniture Enterprise Resource Planning Software Solutions. Best of all, because STORIS engagements begin with our thorough discovery and implementation process, you’ll get more than a software suite. You’ll pinpoint inefficiencies, identify opportunities, and learn how you can get the most out of your new technology. Request a STORIS Demo to learn more today.