A robust, home furnishings-specific Point of Sale is a fundamental technology for a retailer. Managing an order from creating a customer, selecting products, pricing and negotiating, designating fulfillments, and taking payment requires attention to detail. Reliable, secure, and scalable systems to accommodate seasonality and peak utilization are hallmarks of a strong furniture retail POS solution.
STORIS’ Home Furnishings Retail Point of Sale software allows your team to enter and complete sales orders, layaways, quotes, exchanges, returns, and service orders with efficiency. Our user-friendly design makes the checkout process smooth and expedient, allowing you to deliver quality customer service. Additionally, retailers can use barcode scanning at the point of sale to precisely capture product details.
Today, many customers visit a store after researching products online and adding them to a shopping cart via a retailer’s website. STORIS’ furniture retail software is integrated with our eCommerce Solution. Retailers can view, edit, and complete the digital shopping cart the customer started at home. Conversely, edits made to the shopping cart through STORIS’ in-store furniture POS system will be updated in sync with the customer’s website shopping cart at home. Customers can then easily complete their order online after their store visit.
STORIS’ Furniture Store POS System maintains customer history including contact information, purchase history, open shopping carts, and sales orders. This supports your sales staff in providing personalized service and proactively following up with customers to complete more sales tickets. Retailers can choose to establish Membership Programs through STORIS for customers that elect into their program offering. STORIS’ software programs for furniture retailers can manage member incentives, participation activity within the program, and upcoming renewals.
To support your sales team in closing sales, STORIS’ inventory software provides real-time inventory data including availability, quantities, and pricing details. Using mobile POS enables your team to provide accurate inventory information to the customer without leaving their side.
Retailers are always looking to grow their average ticket value. Our home furnishings Point of Sale Solution enables retailers to set up automated prompts that will alert your sales team of related items customer frequently purchase together. This can include valuable add-ons such as protection plans and service contracts.
Delivery Scheduling is the primary method of order fulfillment for home furnishings retailers. STORIS’ Furniture POS calculates product availability and delivery dates that are realistic, allowing you to set achievable expectations and build customer satisfaction. You can schedule multiple delivery dates, pickups, take-withs and direct shipments within a single order.
STORIS’ Special Order software uses templates to streamline the sale of custom products at the Point of Sale. Templates can be defined globally, or by vendor, category, group, or product. Customizable fields, for attributes such as fabric or finishings, can use dropdown menus for ease. Retailers can choose to pre-define pricing or use a pricing scratchpad to determine the price of a customized product. Special Order sales automatically generate related purchase orders.
The Up System optimizes your salesforce’s productivity. Automate balanced rotations and assign leads to staff efficiently as they enter your showroom. The Up System analyzes traffic by store location, allowing you to benchmark conversion and closing rates. Use this tool to monitor shifts and performance across your team.
STORIS furniture POS software securely validates credit and debit card transactions via our certified credit card gateway providers. Processing is streamlined and secure using tokenization and end-to-end encryption to protect sensitive data. This enables our retail partners to uphold PCI compliance. Review information on STORIS’ certified gateway partners here.
To help retailers facilitate sales, STORIS’ furniture point of sale has advanced discounting capabilities. Retailers can set up promotion codes to help their sales staff price accurately when multiple items are on an order. Sales managers can set up rules in the system that will automatically be applied at the furniture POS, ensuring margin control. They can also build promotion schedules that only enable their team to select discounts during an elected time frame.
The Home Furnishings Industry Trend Guide is a key resource for retailers on topics from technology to customer experience. In our 2023 Guide, we dive into factors impacting the market, overview the state of the industry, spotlight 10 key technology trends, and present actionable strategies for retailers.
Read the Trend Guide Here
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