Furniture POS System for Retail Stores
A key component of running any home furnishings retail company is the technology behind your transactions. The furniture point of sale solution that powers your store needs to be fast, accurate, and reliable in order for your business to maintain a competitive advantage.
Does the furniture POS system you currently use live up to customer expectations? At STORIS, we deliver software that:
- Processes furniture sales and service orders efficiently
- Provides an intuitive interface for your sales team
- Assists in personalizing customer service
- Enables access to inventory details needed to effectively close sales
- Updates in real time across your retail organization
- Integrates across brick & mortar, eCommerce, mobile, and kiosk
- Is optimized for mobile devices
STORIS retail point of sale allows your team to enter and complete sales orders, layaways, quotes, exchanges, returns, and service orders with efficiency. Our user-friendly design makes the checkout process smooth and expedient, allowing you to deliver quality customer service. Additionally, retailers can use barcode scanning at the point of sale to precisely capture product details. To provide the best customer experience to today’s modern shopper, STORIS furniture POS is certified for mobile use on Microsoft Surface Pro tablets.
Shopping Cart Integration
Today, many customers visit a store after researching products online and adding them to a shopping cart via a retailer’s website. STORIS’ furniture POS is integrated with our eCommerce Solution. Retailers can view, edit, and complete the shopping cart the customer started at home. Conversely, edits made to the shopping cart through STORIS’ in-store POS will be updated in sync with the customer’s website cart at home. Customers can then easily complete their order online after their store visit.
STORIS furniture POS system maintains customer history including contact information, purchase history, open shopping carts, and sales orders. This supports your sales staff in providing personalized service and proactively following up with customers to complete more sales tickets. Customer history is maintained in an accessible, organized view.
To support your sales team in closing sales, STORIS furniture POS provides real-time inventory data including availability, quantities, and pricing details. Using mobile POS enables your team to provide accurate inventory information to the customer without leaving their side.
Associated Product Selling
Retailers are always looking to grow their average ticket value. Our home furnishings point of sale solution enables retailers to set up automated prompts that will alert your sales team of related items customer frequently purchase together. This can include valuable add-ons such as warranties and service contracts.
Delivery Scheduling is the primary method of order fulfillment for home furnishings retailers. STORIS calculates product availability and delivery dates that are realistic, allowing you to set achievable expectations and build customer satisfaction. You can schedule multiple delivery dates, pickups, take-withs and direct shipments within a single order.
Special Order Configuration
Special Order Configuration automates your ability to build custom products to meet individual consumer needs from the point of sale. This centralized tool includes all available options with built-in pricing for seamless, accurate and error-free processing. Alter frames with selections including color, material, grade, and finish. The system will then automatically create a related purchase order.
Payment Processing is streamlined with real-time integration of credit and debit card payments, electronic check verification, and signature capture. STORIS furniture POS software automatically and securely validates transactions via a certified clearinghouse and approved payment processors. Processing is PCI-PA DSS Compliant. STORIS partners with Shift4® Secure Payment Processing Gateway for EMV integration so that retailers can work with a wide array of trusted financial partners.
To help retailers facilitate sales, STORIS has advanced discounting capabilities. Retailers can set up promotion codes to help their sales staff price accurately when multiple items are on an order. Sales managers can set up rules in the system that will automatically be applied at the POS, ensuring margin control. They can also build promotion schedules that only enable their team to select discounts during an elected time frame.
Consumer Credit Application
Consumer Credit Application integrates the consumer finance application process for either in-house or third-party financing by collecting customer information and transmitting it directly to certified Credit Services or Finance Vendors. Settlement and account reconciliation rolls up to STORIS Accounting & GL.
Third -Party Finance manages all touch points with finance providers including application, approval, authorization, settlement, and account reconciliation from the furniture POS. Integration streamlines provider settlement collection into STORIS Accounting and manages customer open-to-buy amounts and existing financial account details.