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Tips for a Successful Implementation

Imp-le-men-ta-tion. It may seem like a scary word and a daunting task. You’re used to what you know and are hesitant about starting new. At the same time, you know it’s necessary. We’ve heard it all before. Although implementing new software may seem intimidating, there are benefits that far outweigh the negatives.

Investing in a new software solution can not only save you time and money in the long run, but also can help you rethink the way you run your business. Something as simple as software automation at the point of sale can transform handwritten sales tickets into a much quicker, pleasant process with software. Replacing an antiquated system can open up new doors and pave the way for advanced integration, more security and a better customer experience. In this blog, we highlight 4 tips for going about an implementation successfully:

  1. Be Prepared– When it comes to taking on a new challenge, there is no such thing as preparing yourself too much for what is to come. And implementing new software in a retail operation is no different. Before you begin the implementation process, make sure you have everything you need for success. Do you have the right team of employees on board? Is the software company you’re working with reliable? Do you have all the information about your company that you need? Making sure you check off your list of “To Dos” will be essential before taking the next step.
  2. Have Commitment from the Top – Company executives must be on board for the project to ensure a smooth transition. They must also allocate the proper resources necessary to begin the conversion. Although an executive will never have only one responsibility, they should consider making the software conversion a top priority to focus on to ensure success.
  3. Trust in Your Project Manager – It’s obvious you need the right team on your end to get the job done, but you must also feel confident in your partner’s project manager to guide you in the right direction. It is their job to be a reliable source to go to for advice, best practices and guidance. Don’t be afraid to have an open conversation with your point person during the process. This will only make the conversion more successful.
  4. Stay Up to Date on the Project – If you don’t keep track of the progress of your software conversion, things are sure to fall behind. Schedule weekly calls with your Project Manager to talk about open items and next steps. Keep executives informed on how the implementation is going. Stick to the schedule you prepared and work to follow through on your responsibilities. Staying organized and committed will allow you to have the best possible outcome.

Change is never easy, but oftentimes necessary. Starting fresh can be exciting and overwhelming at the same time. Implementing a new software system will most likely be a positive change for your retail business. It also comes with its fair share of hard work. Refer to these four pieces of advice to ensure the transitional process is smooth and successful.

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