Job Opening: Systems Technician

STORIS, Inc. is the leading provider of integrated retail software solutions for furniture, bedding, appliance, and electronics retailers. We have been serving the home furnishings industry for over 30 years. STORIS delivers a comprehensive Enterprise Resource Planning system, eCommerce solutions, and web-based STORIS NextGen platform that allows retailers to seize growth opportunities and enhance operational performance.

STORIS is currently seeking an experienced Systems Technician to join our team.  The Systems Technician will be responsible for managing STORIS’ hosted environments, specifically Azure, Windows, UNIX and U2, and providing effective customer service to our company’s client base by installing and maintaining the hosted environments in conjunction with the STORIS software product.

Primary Responsibilities of the position will include:

  • Manage the STORIS Customer Application Azure environments (Development, Testing & Production) including tasks related to cloud security, backups, restoration, and disaster recovery
  • Monitor performance of Azure environments (CPU, disk space, etc.) to ensure environments remain healthy & downtime is minimal
  • Implement and provide feedback on applicable environments for specific, predetermined requirements, including but not limited to:
    • Environments for development, testing & production
    • Environments with intensive data processing
    • Environments that require high guaranteed uptime
    • Environments configured to automatically scale

  • Research and provide recommendations for new Azure tools to improve efficiency, performance, and cost-effectiveness
  • Manage and report on actual and projected monthly costs for Azure environments
  • Install and configure customer operating systems (Windows Server, IBM AIX & Red Hat Linux) and databases (Rocket U2 & MSSQL) and aid with the installation of networks and peripherals

Secondary Responsibilities for the position:

  • Provide prompt and courteous resolutions for customer service issues pertaining to operating systems, databases, networks, and peripherals for both hosted and client on-premises infrastructures
  • Install and administer Windows-based software applications
  • Troubleshoot problems with existing O/S, hardware, and software products
  • Install and configure new servers and workstations
  • Provide remediation for server, network, and application security based on PCI assessor scan reports
  • Provide technical support related to user account setup and security procedures
  • Assist in the resolution of company infrastructure work requests and various facility-related issues
  • Train clients via the internet or classroom setting
  • Coordinate and monitor projects relating to new client implementations
  • Provide internal assistance with maintenance of information systems
  • Minimal travel required

Qualifications for this position are:

  • Strong Microsoft Azure System Administration skillset is a must.
  • Knowledge of researching and repairing problems with the UNIX operating system and Microsoft Windows servers
  • Knowledge of building and supporting network infrastructure preferred
  • Knowledge of Networking TCP/IP, DNS, IIS, and functional API endpoints
  • Knowledge of MSSQL, VMware, Veeam, Active Directory and MS Exchange
  • Strong research, analytical, and, problem-solving skills
  • Ability to understand procedural concepts
  • Positive attitude and ability to work with others
  • Excellent multi-tasking, time management, and organizational skills
  • Strong written and verbal communication skills

STORIS, recognized as one of the 2022 Top Workplaces in New Jersey, offers a competitive compensation package, an excellent benefits package, including Major Medical and 401(k). STORIS focuses on creating a positive and friendly work environment. Additionally, employees enjoy a hybrid work from home and in-office schedule, fun team-building events, a wellness program, a recently renovated office space featuring a spacious kitchen with complimentary snacks, beverages, hot & cold brewed coffee, and more!

STORIS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

When you choose , you get more than a revolutionary retail software solution. You get the know-how of our team of experts, superior service, and opportunities for growth. Use the form below to learn what can do for you.

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