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Job Opening: Implementation Specialist

STORIS, Inc., a leading software developer and service provider to the home furnishings industry, is currently looking to fill an entry-level Implementation Specialist position with the key responsibility of providing outstanding customer service as it relates to training on all of STORIS’ applications either in a classroom setting or via the web. In addition, the Implementation Specialist will be required to handle functional cases that are directed through our call center.

The ideal candidate will be a highly motivated team player with a positive attitude and the ability and willingness to learn in a fast-paced environment. Experience desirable but not a requirement. STORIS will provide the training necessary to succeed in this position.

Responsibilities of the position include:

  • Provide client training and support through the entire implementation phase and post live launch date
  • Project management
  • Assist clients with data conversion processing
  • Conduct online webinars and in-house training
  • Be a potential resource for Trade Shows and Client Conferences
  • Resolve client needs via Support Desk cases
  • Develop and maintain training materials and documentation for clients
  • 25% travel required

Requirements of this position include:

  • Enthusiastic team player with the ability to prioritize, multi-task, and perform effectively under pressure
  • Excellent communication and presentation skills;
  • Strong attention to detail;
  • Experience in Microsoft applications with basic to intermediate knowledge of Excel
  • Retail background preferred but not required
  • Knowledge of project management and data conversions a plus

 

If you have the required skills and enjoy working in a team-oriented atmosphere, we’d love to hear from you.

 

STORIS, named one of the Best Places to work in New Jersey, offers a competitive compensation package, an excellent benefits package, including Major Medical and 401(k), and a friendly work environment.  Additional information on STORIS can be found at www.storis.com.

 

When you choose , you get more than a revolutionary retail software solution. You get the know-how of our team of retail experts, superior service and opportunities for growth.
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