In this blog, we highlight 5 key areas of in-store technology. Retailer’s must rethink the role of their stores and motivate consumers to visit through intriguing experiences. A key part of the solution to this challenge is technology.
Read MoreThe Key to Happiness: Relationships
In this blog, we review two contrasting retail case studies. The first highlights a retailer failing to service a customer due to separate in-store and online systems, while another retailer was able to win rave reviews by using integrated technology.
Read MoreThe Shopping Cart: A Powerful Conversion Tool
This blog will dive into how to create a digital shopping cart checkout process that converts sales via eCommerce and also one that facilitates a multi-channel customer shopping journey in your stores.
Read MoreConcepts are Great, Execution is Better
In this blog, we provide 4 steps to nailing a new retail unified commerce experience to ensure you satisfy your customers.
Read More5 Attributes of a Standout Website
Your website is your brand’s flagship store. Whether you’re just getting started on your website or already have an established presence, today’s consumer must be impressed to convert.
Read MoreWhat I Learned about Customer Experience from The Retail Prophet
Doug Stephens, the founder of Retail Prophet and author of Reengineering Retail highlights actionable items to create a S.U.P.E.R retail experience at the latest ICFA Conference.
Read MoreA Tale of Two Holiday Shopping Experiences
This holiday shopping season, I experienced two starkly different holiday shopping experiences. In this blog post, I highlight how technology can make or break a retail customer experience through two real-life examples that occurred over the holidays.
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