Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience. In our blog, we discuss the importance of guaranteeing the security of data while maintaining consumer trust.
Read MoreThe Importance of a Seamless Customer Experience
Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience. In our blog, we discuss the importance of creating a unified experience for customers.
Read MoreThe Power of Mobile Technology
Mobile devices present retailers with the opportunity to enhance their customer experience. Providing real-time data without physical limitations is critical to delivering quality service to tech-savvy shoppers. In our blog, we discuss the benefits of customer-facing mobile technology.
Read MorePersonalization is a Key to Customer Loyalty
Personalization is a critical component to optimizing a customer’s shopping experience across a Unified Commerce strategy. In our blog, we discuss personalization takeaways and initiatives for retailers.
Read MoreThe Rise of In-Store Technology
In this blog, we highlight 5 key areas of in-store technology. Retailer’s must rethink the role of their stores and motivate consumers to visit through intriguing experiences. A key part of the solution to this challenge is technology.
Read MoreThe Key to Happiness: Relationships
In this blog, we review two contrasting retail case studies. The first highlights a retailer failing to service a customer due to separate in-store and online systems, while another retailer was able to win rave reviews by using integrated technology.
Read MoreIs Your Business Protected from Credit Card Fraud?
3 years ago, liability changes around EMV Credit Card Processing were enacted. Yet today, 40% of retailers have still not taken the precautions to protect themselves from fraud. Learn more in our blog.
Read MoreThe Shopping Cart: A Powerful Conversion Tool
This blog will dive into how to create a digital shopping cart checkout process that converts sales via eCommerce and also one that facilitates a multi-channel customer shopping journey in your stores.
Read MoreConcepts are Great, Execution is Better
In this blog, we provide 4 steps to nailing a new retail unified commerce experience to ensure you satisfy your customers.
Read MoreHow Technology Could Have Prevented My Negative Shopping Experience
Learn how a lack of technology for tight inventory control can make or break a consumer’s shopping experience and shape consumer perception of a brand.
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