Discover my experience shopping for a new sofa during the pandemic through the initial challenges I faced online to finding a retailer with an exceptional website and efficient in-store experience.
Read MoreHow a Furniture Retailer Earned My Customer Loyalty
House hunting can be stressful, but buying furniture shouldn’t be. Walk through the real-life journey of converting a 1st-time shopper into a repeat customer.
Read MoreDo You Go The Extra Mile For Your Customers?
The last thing I wanted to do at 9 am on a Saturday morning was get my car’s oil changed. Yet, the morning I was about to have turned out to be one of the best customer experiences I have had in a long time.
Read MoreSecurity of Data: A Top Retail Initiative
Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience. In our blog, we discuss the importance of guaranteeing the security of data while maintaining consumer trust.
Read MoreThe Importance of a Seamless Customer Experience
Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience. In our blog, we discuss the importance of creating a unified experience for customers.
Read MoreThe Power of Mobile Technology
Mobile devices present retailers with the opportunity to enhance their customer experience. Providing real-time data without physical limitations is critical to delivering quality service to tech-savvy shoppers. In our blog, we discuss the benefits of customer-facing mobile technology.
Read MorePersonalization is a Key to Customer Loyalty
Personalization is a critical component to optimizing a customer’s shopping experience across a Unified Commerce strategy. In our blog, we discuss personalization takeaways and initiatives for retailers.
Read MoreThe Rise of In-Store Technology
In this blog, we highlight 5 key areas of in-store technology. Retailer’s must rethink the role of their stores and motivate consumers to visit through intriguing experiences. A key part of the solution to this challenge is technology.
Read MoreThe Key to Happiness: Relationships
In this blog, we review two contrasting retail case studies. The first highlights a retailer failing to service a customer due to separate in-store and online systems, while another retailer was able to win rave reviews by using integrated technology.
Read MoreHow Technology Could Have Prevented My Negative Shopping Experience
Learn how a lack of technology for tight inventory control can make or break a consumer’s shopping experience and shape consumer perception of a brand.
Read MoreWhat I Learned about Customer Experience from The Retail Prophet
Doug Stephens, the founder of Retail Prophet and author of Reengineering Retail highlights actionable items to create a S.U.P.E.R retail experience at the latest ICFA Conference.
Read MoreMeet the Marketing Team
In this blog, we introduce you to the STORIS Marketing Team and give you insight into what each of us do here on a daily basis.
Read MoreThe Future of Brick and Mortar Stores
What will the role of brick and mortar stores be to consumers as eCommerce solutions and mobile technology continue to grow? What is going to motivate consumers to drive across town to visit a furniture store within the window of open hours and shop when they can do so from their home at any time?
Read MoreRit Mathis from Mathis Brothers discusses the Past, Present & Future of POS in the Home Furnishings Industry
STORIS has been able to continuously provide Mathis Brothers with the services they needed in order to grow in the competitive home furnishings industry.
Read MoreJake Jabs from American Furniture Warehouse Congratulates STORIS on their 25 Year Anniversary
Owner of Top 100 Retailer, American Furniture Warehouse, Jake Jabs congratulates STORIS on 25 years of helping furniture retailers grow!
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