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Category Archives: Customers

A Seamless Shopping Journey to Attract Today’s Customer

Discover my experience shopping for a new sofa during the pandemic through the initial challenges I faced online to finding a retailer with an exceptional website and efficient in-store experience.

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How a Furniture Retailer Earned My Customer Loyalty

How A Furniture Retailer Earned My Customer Loyalty

House hunting can be stressful, but buying furniture shouldn’t be. Walk through the real-life journey of converting a 1st-time shopper into a repeat customer.

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Do You Go The Extra Mile For Your Customers?

Subaru

The last thing I wanted to do at 9 am on a Saturday morning was get my car’s oil changed. Yet, the morning I was about to have turned out to be one of the best customer experiences I have had in a long time.

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Security of Data: A Top Retail Initiative

Security

Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience.  In our blog, we discuss the importance of guaranteeing the security of data while maintaining consumer trust.

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The Importance of a Seamless Customer Experience

Boston Retail Partners Seamless Blog

Today’s customer journey occurs across multiple channels requiring retailers to provide a seamless personalized experience.  In our blog, we discuss the importance of creating a unified experience for customers.

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The Power of Mobile Technology

Mobile Boston Retail Partners

Mobile devices present retailers with the opportunity to enhance their customer experience. Providing real-time data without physical limitations is critical to delivering quality service to tech-savvy shoppers. In our blog, we discuss the benefits of customer-facing mobile technology.

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Personalization is a Key to Customer Loyalty

Personalization BRP

Personalization is a critical component to optimizing a customer’s shopping experience across a Unified Commerce strategy. In our blog, we discuss personalization takeaways and initiatives for retailers.

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The Rise of In-Store Technology

Rise of InStore Tech

In this blog, we highlight 5 key areas of in-store technology. Retailer’s must rethink the role of their stores and motivate consumers to visit through intriguing experiences. A key part of the solution to this challenge is technology.

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The Key to Happiness: Relationships

The Key to Happiness

In this blog, we review two contrasting retail case studies. The first highlights a retailer failing to service a customer due to separate in-store and online systems, while another retailer was able to win rave reviews by using integrated technology.

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How Technology Could Have Prevented My Negative Shopping Experience

Tech Could Have Saved Negative Shopping Experience

Learn how a lack of technology for tight inventory control can make or break a consumer’s shopping experience and shape consumer perception of a brand.

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What I Learned about Customer Experience from The Retail Prophet

Retail Prophet

Doug Stephens, the founder of Retail Prophet and author of Reengineering Retail highlights actionable items to create a S.U.P.E.R retail experience at the latest ICFA Conference.

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Meet the Marketing Team

Marketing Icon

In this blog, we introduce you to the STORIS Marketing Team and give you insight into what each of us do here on a daily basis.

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The Future of Brick and Mortar Stores

Future Furniture Store

What will the role of brick and mortar stores be to consumers as eCommerce solutions and mobile technology continue to grow? What is going to motivate consumers to drive across town to visit a furniture store within the window of open hours and shop when they can do so from their home at any time?

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Rit Mathis from Mathis Brothers discusses the Past, Present & Future of POS in the Home Furnishings Industry

Mathis Brothers Furniture Logo

STORIS has been able to continuously provide Mathis Brothers with the services they needed in order to grow in the competitive home furnishings industry.

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Jake Jabs from American Furniture Warehouse Congratulates STORIS on their 25 Year Anniversary

Jake Jabs

Owner of Top 100 Retailer, American Furniture Warehouse, Jake Jabs congratulates STORIS on 25 years of helping furniture retailers grow!

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