Richard Nomer
"Looking back to our pre-STORIS days, we can't remember how we ever got by without the STORIS software."
"The STORIS retail software solution makes creating new orders a breeze. Existing orders that are still in process are easy to recall and work with. We have 4,000 plus SKU's in our system, and adding items that we need on a particular order is completed through an efficient and filterable search function, saving us time and effort. STORIS is easy to implement and we found the default user interface to be intuitive and customizable."
Improved Customer Service "Our customer service has improved immensely here at Shelley's using the STORIS system. We are a high-end retailer and system designer for home entertainment electronics and customized home theater systems, and we provide installation services to all of our clientele. Sales orders with changing states of delivery status are common for us.
STORIS enables us to easily schedule and manage multiple deliveries, installation appointments, and route our installers efficiently and accurately, thereby avoiding 'avoidable' conflicts." "Performing order entry, keeping a customer database, and quick searching for the thousands of SKU's in our system is easy, adding to our efficiency and productivity.
This, in turn, allows us to provide better service to our customers." Robust, Real-Time Inventory "Most of the items we carry are high-end stereo and home theater electronics, items costing hundreds, if not thousands, of dollars each. Before STORIS, we were on a periodic inventory system that couldn't possibly provide the benefits or security of the perpetual inventory system now maintained by us. Each inventoried item, along with its quantity, associated actual cost, and selling price enters our system as soon as it is received in our warehouse. It is then perpetually tracked through its entire life cycle with us. Our inventory status is automatically updated and adjusted for every sale, return, receiving event, or other inventory related transaction."
"With the STORIS system, we can stay on top of our inventory and have little unexplained shrinkage. However, if we do have shrinkage, it is usually small and within our expectations for the nature of our business and retail floor. Most importantly, we are aware of any discrepancy sooner than ever before." Business Intelligence "The STORIS system is searchable, filterable, and convenient. It eliminates the tedious job of redundant and frequent re-entry of the same items. That reduces entry mistakes due to human error.
People talk about "business intelligence" within their software. I've always felt, however, that STORIS and its employees are the smart ones, and that their software solution has been "intelligently" designed." "As for the software itself, it "knows" our business because we set it up to do just that. Just about everything we do now in STORIS provides us with benefits.
We have access to everything we need, arranged the way we choose to "see" it with robust and customizable reporting. If you want to call that "intelligence" you can. I call it simply amazing. The STORIS system is designed to give you everything you need to run your business professionally, from maintaining a customer database, to accounts receivable status, delivery and routing, customer order entry and purchasing/inventory levels. In choosing STORIS, we feel that we exhibited some "intelligence" too." Intelligent Accounting "Prior to implementing STORIS in 2006, we were doing everything manually, and then forwarding necessary documents and spreadsheets to our CPA firm for tax reporting purposes and the generation of financial statements."
"We are now saving time and labor. We are enjoying both significant reductions in costs for our internal bookkeeping department and similar and meaningful reductions in costs for our outside CPA firm."
"A fully integrated accounting system is a must for every business today. The benefits for us are numerous, and include the timely and accurate reporting of information needed to better analyze and monitor our business, day in and day out. The STORIS system is our navigational assistant for planning our future. It is now an integrated and indispensable tool in our management arsenal."
In a Nut Shell "STORIS has contributed to our efficiencies and it has reduced our operating costs. We feel that the STORIS software has also played its role in supporting our sales levels and bringing them to where they are today. Whether in an economic downturn, or in "good" times, we are confident that our sales levels would be lower without the STORIS system."
"We also take comfort in knowing that we can easily extend, integrate, and manage 100 stores or more with the STORIS software. Whether we remain small or decide to expand, STORIS remains in our plans for our future growth. We have experienced first hand the robustness, modularity, large scalability, and flexibility of integration for which STORIS is capable and ready."
"Lastly, STORIS provides us with a top-notch, professional and responsive support staff. They are always available to us and happy to help, should we have a question. The STORIS Client Services staff knows and understands the value and meaning of "customer service."
We are grateful to them for that." "We can wholeheartedly and confidently recommend the STORIS Retail Software Solution as a value proposition worth a retailer's utmost consideration. It really is an intelligent choice. There is no doubt about that for all of us here at Shelley's Stereo and Video."
Richard Nomer
Director of Operations
Shelley's Stereo Video
Hi-End Audio/Video, Home Theater Systems and Automation Controls
Locations: 1
