Jake Jabs

Long-Lasting Partnership

"Partnership is the key word. I feel AFW and STORIS have grown together over the years. We've brought great ideas to each other and have made them happen. The STORIS team has always been responsive to our needs and open to help deploy new technologies to enhance the customer experience. Combined with our culture of value and honesty, AFW has been built on systems of efficiency and consistency. This means from the warehouse, sales floor, customer service and all points in between."

The Decision to Convert to Vision R8.7

"We had been contemplating converting to Vision R8 for a couple of years. Our business took a slight downtick in early 2009 and we took a hard look at everything. We decided to invest and make the move to be better prepared when business recovered. Business has been really good and our timing was perfect. The idea was to do more with less overhead and smarter systems. It's really worked out well."

The Benefits of R8.7

"The real benefit of R8.7 is being able to do more with less. Salespeople can enter orders much faster. Every department has more information available in fewer screens. It has also drastically reduced our training time for new employees. And it looks great too!"

The Advantages of an eCommerce Platform

"We've been using eSTORIS' eCommerce platform for years. It's nice to have real-time inventory and order information on our website, seamless to our store operations. Online sales are really growing for us as we're projecting record sales online in 2010."

A Stable Platform

"System stability has never been an issue in 19 years with STORIS. Our uptime has been incredible! We are over 99% uptime at all locations and we are a 362 days a year operation. Nothing beats a stable system. When a stable system gets better, it maintains peace of mind while empowering people to find even more efficient ways to do their work. While it doesn't trump system stability and value, we genuinely like the people at STORIS and trust them."

A Great Team

"STORIS understands how we do business. We have a lot of long term employees as does STORIS. Working together over the years they understand our unique challenges and the challenges of our industry. We can be candid with our needs and they respond."

Name: Jake Jabs

Title: Owner

Store/Chain Name: American Furniture Warehouse

Business Specialty: Furniture and Bedding

Current number of locations: 12