American Furniture

American Furniture Warehouse is a long-standing client with STORIS.

Jake Jabs, owner of the Colorado-based American Furniture Warehouse, explains the recent conversion to STORIS' Vision software. "We expect it to allow us to do more with less," he says. "I believe it will shorten the learning curve in our training process as the new interface resembles more of what younger people are seeing in every other software environment."

Plus, Jabs adds, "Combining functions into single screens will allow us to serve more customers faster."

American Furniture also uses STORIS' eCommerce solution. Jabs points out that this service enables consumers to "pre-shop," and then visit the store to become more educated on the products in which they are interested.

Jabs also points to the STORIS Global Picking as an important program. "We average $28 million in on-hand inventory and it is imperative to maintain accuracy," he says. "This program has allowed us to cut our dock lead times down on customer pick-ups. While we pride ourselves on being a value provider, without prompt, efficient execution of that value, you aren't providing the full service to your customer."

American Furniture Warehouse expresses that STORIS consistently provides a "solid platform."

Adds Jabs, "Software-related downtime has been virtually non-existent for us. We are a 7-days-a-week operation. Downtime, especially on a weekend, can potentially cost us millions in lost sales. You can't tell a customer you can't sell them a product because your system is down. It's just unacceptable today. That hasn't been an issue for us at American Furniture Warehouse."

"The fact that we've been partnering with STORIS for almost 20 years speaks for itself," maintains Jabs.